At Pearsons & Ward it is extremely important to us that we provide you with an excellent service. Although we always try to ensure your complete satisfaction we also recognise that on rare occasions there may be cause for complaint. At Pearsons & Ward we seek to ensure that we deal with any complaint in an open and objective way and to learn from it.
We are sorry if you are dissatisfied with the service provided. Click here to view full details of our Complaints Procedure for Pearsons & Ward.
We will pass your complaint to Mr Peter Kay, our Client Services Director.
If Mr Kay was involved in the matter, the complaint will be passed to:-